Milestone Task

Horde Support

As you progress through your training you may need some assistance. It is important that you are familiar with the different avenues of support so you can get the support you need in the most timely manner possible.
Intro Milestone

Getting Started

Task

Horde Support

ObjectiveDetails
Forum
The VFX Horde Support forum is where you can report broken training assets. Response times can range from 24-48 hours.
Visit Support Forum →
Tickets
If you have any issues with your user profile or training purchases please submit a support ticket. Response times can range from 24-48 hours.
Submit a Support Ticket →
Community
Draw on the experience and knowledge of the VFX Horde Community Group by asking questions and having discussions. Most likely people in the community have run into the same issues you are running into and know how to move past them.
Visit Support Forum →
Prism
For support questions about the Prism Pipeline, please visit the Prim support forums.
Visit Prism Support Forum →

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